General terms and conditions (GTC) of the Malteser-Klinik Dr. v. Weckbecker gGmbH (Hereinafter referred to as "clinic")

1. A binding booking takes place when you receive our written confirmation of reservation.

2. Please send back the countersigned confirmation of reservation immediately, and the anamnesis sheet 14 days prior to your arrival. If the physician notes during examination of the anamnesis sheet that a treatment at our clinic is not possible or that the booked package is medically not sensible, we reserve the right to withdraw from the contract, resp. suggest you another package. The suitability for fasting will only be assessed during the initial consultation.

3. A deposit of 80% of the booked services is due 14 days before your arrival at the latest. The balance is due at the end of your stay before your departure (cash or ec card).

4. If you book one of our packages, it is not possible to replace the therapies included or to refund any therapies you did not attend. In case that therapeutic fasting is not feasible from a medical point of view, it is possible to switch to our Organic Alkaline Vital Diet at additional charge. Consequently, fasting board and Weckbecker Colon Bath will not apply. Additional services will be invoiced separately. The minimun stay at our house is at least seven nights. Our packages are shown blanket on the invoice. Should you require an invoice according to the medical fee schedule, we recommend an individual booking according to daily rate. In this case, please let us know at the day of arrival at the latest. The costs for consultation via video will be charged after your departure.

5. You will receive your booked room category. Specific room requests cannot be guaranteed. Your room is free from 1 pm on the day of arrival and until 11 am on the day of departure. Depending on availability, you may also book a late checkout for you room on the day of departure for 50,– €.

6. Medical examinations (initial, follow-up / interim, exit examinations) are mandatory. Requested doctors and therapists cannot be guaranteed.

7. Scheduled single treatments that were not canceled until 8pm on the day before the treatment, will be charged. Meals you have missed cannot be refunded.

8. In case of cost coverage by your health insurance, the confirmation must have arrived in written form 14 days before the day of arrival at the latest. Otherwise, the billing is made for direct payers. In case of no-show, delayed arrival or early departure at your own request (without medical indication), our terms of cancellation apply. In case of ambulant benefits, the costs for a stationary stay and services that are not reimbursed by your health insurance have to be paid by the patient.

9. A cancellation without charges is possible until 28 days prior to the day of arrival. From then on, we charge following cancellation fees: 27 to 14 days before arrival: 50%; 13 to 2 days before arrival: 80%. 1 day before arrival, in default of appearance and in case of sudden departure, we charge 100% of the initially booked package or according to daily rate incl. all planned services. In case of any billing without claiming of benefits, it is within your discretion to prove the clinic lower costs; in this case, this costs will be brought to account. Special cancellation regulations for carefree bookings, available for all stays until 31.12.2025: A cancellation free of charge or change in booking is possible until 14 days before arrival. In case of last minute annulations, 13 days before arrival or noshow, we will charge only 50% of the daily rate or booked services. In case of early departure, 100% of the booked services will be charged (see above).

10. If you have mental, physical or age-related impairments, so that you require permanent care, a detailed telephone call or personal appearance at one of our physicians is necessary. Otherwise, we cannot evaluate whether and how a therapy can be successful.

11. In case of slight negligence by the clinic, a legal representative or a subcontractor of the clinic, the liability of the clinic is limited to the typically predictable damage in case of negligence of essential contractual obligations. Otherwise, the liability of the clinic is excluded in case of slight negligence. Regardless of these regulations, the clinic accepts liability for all claims regarding damage of life, body or health which are based on wilful and knowing or negligent violations of duty by the clinic or by a subcontractor of the clinic.

12. The clinic accepts no liability for the loss of personal possessions such as jewellery, money, etc., unless it is the clinic’s actual fault. In this case, the clinic is liable for the loss in accordance with number 11 above.

13. We will not draw up a safekeeping agreement for the use of our parking spaces or our garage. The clinic does not have any monitoring obligation. In case of losses or damages of parked or maneuvered automobiles, the clinic is liable in accordance with number 11 above. Damages must be indicated immediately.

14. All prices in this brochure are gross prices and in euro. The prices are without obligation and valid from 1.1.2025, subject to change. All current prices can be found at www.weckbecker.com.

15. All therapies and treatments take place in Bad Brückenau, which is also the place of payment.

16. The place of payment and fulfilment is Bad Brückenau.

Malteser-Klinik Dr. von Weckbecker gGmbH
Rupprechtstraße 20
97769 Bad Brückenau